Bristol IT Support & Cyber Security, helping businesses grow securely
Proactive, local managed IT support for ambitious Bristol and South West SMEs.
CAB IT provides proactive, local managed IT support for Bristol businesses and South West SMEs who need reliable systems, stronger cyber security, and predictable IT costs without constant firefighting.
Based just outside Bristol in Portishead, we combine proactive monitoring, a 30-minute target response time, and a local team who understand your business.
Why Bristol businesses choose CAB IT as their managed services provider
We’re based at Marine View Office Park in Portishead, a 20-minute drive from Bristol city centre, so when we say local IT support, we mean it. As an IT partner for Bristol businesses, you get a direct phone line to a Bristol based team who knows your setup.
Local team, local knowledge
Support engineers from a Bristol based team who understand how to support growing businesses in Bristol & the South West.
NCSC Assured Service Provider
Accredited by the National Cyber Security Centre for meeting the highest standards in security and service delivery.
Cyber Essentials-aligned
Every Managed IT Support service is built around and delivered to the government backed Cyber Essentials standard, every single day of the year.
Partnerships and long term customer success
Our longest-standing client relationship (MJ Patch Engineering) has run for over 20 years.
Your trusted IT Support in Bristol
Think of us as your in-house IT department, without the cost and complexity of building one yourself. Our team looks after your users, systems, cyber security and long-term technology planning, all under one roof.
Every managed IT support service for our Bristol clients includes:
- Unlimited on site and remote support
- Microsoft 365 Security and Management
- Microsoft 365 backups
- Vulnerability Scanning
- Password Management
- Endpoint Detection & Response (EDR)
- Endpoint Device Management
- Cyber Security Staff awareness training
- Phishing Simulation & Dark Web Analysis
Built around Microsoft, backed by a genuine partner
As a Microsoft solutions provider, CAB IT helps businesses embrace modern ways of working with secure cloud technologies that improve productivity, collaboration and flexibility. From deployment and migration through to ongoing support, we help you get the most from your Microsoft.
- Microsoft 365 – Familiar apps like Outlook, Word, Excel and PowerPoint, always up to date and available from anywhere.
- Microsoft Teams – Chat, calls, meetings and collaboration in one place.
- SharePoint & OneDrive – Secure cloud storage and document sharing with version control and easy access from any device.
- Device Management – Deploy, secure and manage laptops, mobiles and tablets remotely.
- Identity & Access Management – Protect accounts with multi-factor authentication and controlled access to business data.
- Built-in Security – Advanced protection for users, devices, email and company information.
- Work from Anywhere – Secure access to business systems whether your team is at home, in the office or on the road.
Cyber security built into every plan
Cyber security isn’t sold separately at CAB IT. It’s part of how we run Managed IT for every Bristol client. That means proactive protection against phishing, ransomware and the cyber attacks most likely to disrupt a growing SME, with security treated as a top priority.
Switching to CAB IT is straightforward
Moving IT support company feels risky, so we keep it simple:
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1
Audit & information gathering
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2
Setup & deployment
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3
Go live & support
We map your current setup, tools and wider IT infrastructure before touching anything, including any vendor handover needed during the switch.
Monitoring, security tooling and backup put in place in the background, with minimal disruption to your team.
Most Bristol clients are fully onboarded and supported within a week, with no downtime.
Once onboarding is complete, support can continue with planning and management services such as strategic consultancy, vendor management and budgeting.
Signs it might be time to switch IT support
- You’re firefighting more than you’re planning – Constant IT issues are taking time away from running the business.
- Growth has outpaced your current setup – Your business has grown, but your IT support hasn’t kept pace.
- A compliance or contractual requirement has appeared – A client, insurer or tender now requires Cyber Essentials.
- You’ve had a security scare – A cyber incident or near-miss has highlighted weaknesses.
- You’re planning a move, merger or cloud migration – You need expert guidance to ensure everything runs smoothly.
If any of that sounds familiar, a conversation costs nothing – book a discovery call today!
Trusted by Bristol and South West businesses
30 minutes
Target response time
850+
Devices protected
80+
Happy customers
100%
CSAT score
Customer testimonials
Case Studies
MJ Patch Engineering
A 20 Year Partnership Focused on Long Term Customer Success
MJ Patch Engineering
Guiding a Growing Organisation Through Cyber Essentials Certification
Bristol and Weston Hospitals Charity
Modernising Infrastructure & Enabling Hybrid Working Through Cloud Migration
- See all
Ready to stop firefighting your IT?
Book a 20-minute discovery call and find out what proactive, local IT support actually looks like.
Frequently asked questions
How much does IT support cost for a Bristol business?
Every business is different. That’s why we start with an IT audit to understand your current environment, business goals and areas for improvement. From there, we design a managed IT service that improves security, performance and reliability, helping your business reduce costs, minimise risk and get more from its technology.
Do you only support businesses in Bristol city centre?
No, we support SMEs across Bristol, Portishead and the wider South West, on-site or remote depending on what a business needs. That includes hands-on help for local clients when an issue is better solved in person.
What’s the difference between IT support and managed IT services?
IT support is typically reactive. You call when something breaks. Managed IT services are proactive: monitoring, security and maintenance run continuously so problems get caught before they cause downtime. They help keep systems running smoothly as the business grows, with support that scales with you.
Do you work alongside an existing internal IT team?
Yes. We regularly work as a co-managed partner, covering specialist projects, out-of-hours monitoring or extra capacity, rather than replacing an internal team outright. We scope this around what your team already handles well, whether that means supporting an in-house team, covering remote workers or stepping in with extra resource.
Can you support Microsoft 365 and cloud-based tools?
Yes – Microsoft 365 configuration, security and backup is included as standard across our managed IT plans, alongside support for the other cloud tools your business relies on day to day, including secure access across Microsoft 365, Azure-based cloud services and hybrid environments.
What happens if we’re not happy with our current IT support company?
You’re not locked in indefinitely with most providers, and we’ll help you understand your options and notice period before committing to anything. Our switching process is designed to avoid any gap in cover, so there’s no point in changing IT support company if it means a few risky weeks with no support at all.
Do you offer VoIP and internet systems alongside IT support?
Yes! VoIP and internet connectivity sit alongside our Managed IT and Cyber Security services, so Bristol businesses can consolidate their core technology with one local partner rather than juggling several suppliers.