Objective
Above & Beyond were rapidly outgrowing their office space and needed to relocate to larger premises without disrupting operations. With over 30 devices in daily use, gigabit fibre internet requirements, and third-party contractors involved in the move, they needed an IT partner who could manage the complexity and ensure continuity from day one.
Solutions
As their long-term IT support provider, CAB already had a clear picture of the charity’s infrastructure and user needs. We worked closely with their leadership to plan a seamless relocation, factoring in future growth and building flexibility into the setup.
Key actions included:
- Coordinated early with fibre providers to navigate a 90-day lead time and secure a successful gigabit transfer on moving day
- Negotiated a service move to avoid a £1,750 new installation fee
- Designed and marked up full network infrastructure drawings for the new office
- Supplied and installed all networking hardware in advance
- Labelled, packed, and reconnected 30+ user devices with minimal disruption
- Managed the physical server move and had it live again within 50 minutes
On moving day, we handled installation in real-time as furniture was assembled, with all devices and networking live by 7:00pm.
Results
- Zero downtime for staff post-move
- Fully managed network ready ahead of schedule
- Seamless internet transition and infrastructure setup
- Trusted coordination with multiple third-party suppliers
- Entire team operational by 7:00pm on day one
